International Account Representative - Foreign
Languages RCC-01
Duties and Responsibilities:
- Handles customer inquiries from beginning of the inquiry to it's closing
- Resolves customer complaints & problems aiming for customer satisfaction
- Optimizes customer contact opportunities
- Completes necessary project operation documentation
- Alerts the Team Leader on issues or concerns that require escalation
- Maintains confidentiality of RCC's client's & customer data
- Participates in individual & team training/meetings to bring knowledge up-to-date
- Adheres to work schedule and accommodates business requests (including flexible locations & working hours) Performs other related duties
Required Qualifications:
- Fluency in either of the following languages (English, French, Italian, Spanish, Russian, Portuguese, Greek, Romanian, Turkish)
- Excellent Communication skills
- Flexibility
- Customer service-orientation
- Sales Skills is a plus
- Experience 0 - 2 years
To apply:
you should log into RAYA site first .... then you can apply
