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Sunday, December 4, 2011

Team Leader-CRM @ Etisalat egypt

Job description
Responsible of the loyalty and churn targets for high value customers across all segments/tariff plans (high value MORE base ?consumer & corporate)

Assist in developing and designing different loyalty programs/promotions across all segments to generate and stimulate revenues from targeted high value customers 
Assist in setting the CRM marketing plan for corporate and consumer MORE high value scope. 
Responsible for implementing the CRM yearly strategy and the marketing plan 
Assist in managing the consumer high value program including the customer experience enhancements required 
Responsible for improving all weak or non competitive attributes related to CRM and customer loyalty programs 
Responsible for proper application of segmentation across all segments 


Key responsibilities
University Degree in commerce, economics, business adminstration.MBA is a plus 
Minimum 3-4 years experience. 
Area of specialization: marketing 
Good Computer skills, V. good MS Office and V. good presentation skills 
Excellent in Arabic & English (Reading, Writing & Oral). 


Qualifications
  • ? High communication skills.
  • ? High level of creativity.
  • ? Ability to handle multiple projects
  • ? High level of maturity.
  • ? Adaptability & flexibility.
  • ? Strong analytical & critical thinking skills
  • ? High level of commitment, reliability and dedication.
  • ? Working under pressure.
To Apply
Please fill this online form